Your trucks only earn you money when they are actually running. With intelligent networking, Mercedes-Benz Uptime increases vehicle availability, continuously diagnoses the status of the vehicle and the coupled trailer, whilst also providing specific recommendations for action. In this way, unplanned workshop visits become easier to plan and downtime can be minimised.
Greater predictability. Greater availability.
Mercedes-Benz Uptime's intelligent networking of the vehicle, your Mercedes-Benz Service Partner and your company defines new standards. This results in significantly improved organisation of workshop visits and higher vehicle availability.
The vision behind Mercedes-Benz Uptime: 100% predictability and maximum vehicle availability.
With Mercedes-Benz Uptime, we are pursuing a clear goal: continuously minimising unplanned vehicle downtimes and enabling repairs to be planned in order to maximise the availability of your vehicles.
Mercedes-Benz Uptime in use.
- Constant communication from all the connected on-board systems generates several gigabytes of data per truck per day, which can be used for a variety of vehicle diagnostic functions. A large proportion of all diagnostic processes are already supported fully automatically and remotely by Mercedes-Benz Uptime. This means that the workshop can know the causes of faults at an early stage, even before your vehicle gets there.
- Recommendations for action for the workshop are automatically imported into the corresponding dealer systems within an average of 240 seconds after data collection in the vehicle.
- This makes diagnostic times for the initial test in the workshop up to three times as short across the more than 1,500 Mercedes-Benz Uptime-certified retail outlets in Europe.
- With the majority of Mercedes-Benz Uptime vehicles, unscheduled workshop visits have already been reduced by over half thanks to early fault detection.