High vehicle use
Arocs

High vehicle use

Intelligent networking of vehicle, service and your transport company.

Intelligent networking of vehicle, Mercedes-Benz Service and your transport company enable vehicle use, vehicle capacity and the efficiency of your logistics processes to be increased noticeably.

This optionally available service innovation from Mercedes-Benz maximises the availability of your vehicles for optimum planning. Thanks to continual monitoring of vehicle data in real time, maintenance and repair requirements can be detected at an early stage. In addition, relevant data from a trailer/semitrailer247 are now also analysed. The Mercedes-Benz service team notifies you in a timely manner, provides you with concrete recommendations for action and supports you with an optimum repair solution. This can help avoid downtimes and idle times such as caused by breakdowns as well as additional unplanned repairs, and also help to further optimise planned workshop visits. In short: Mercedes-Benz Uptime ensures that you are able to fulfil transport orders more safely and efficiently than ever before.

Advantages at a glance.

  • Mercedes-Benz Uptime226, 237: real-time tailored service for customers that facilitates planning of workshop visits and vehicle availability
  • Service24h: fast help around the clock in emergencies37
  • Tight-knit workshop network with approx. 1700 service outlets, long workshop opening hours, in some cases until 10 p.m.
  • Truck Data Center as the basis for all Fleetboard services
  • Programmable special module to facilitate the control and operation of bodies via the Multi-Touch Display in the multimedia cockpit91
  • Remote Online & Remote Truck app91, 256 for operating many vehicle functions by smartphone
  • Optional Fleetboard apps for simplified handling and enhanced convenience in daily work

Mercedes-Benz Service24h ensures direct assistance in the event of a breakdown – 365 days a year and 24 hours a day. A call to the free16 hotline on 00800 5 777 7777 is all it takes. If the driver also presses the "Service Call Button", the vehicle data and the coordinates of the breakdown location are transmitted to Mercedes-Benz Service24h240. In the event of a breakdown, excellently equipped service technicians arrive at the scene with a workshop on wheels to get the vehicle up and running again as quickly as possible.

Fleetboard offers individual telematics solutions which help to lower costs while boosting productivity. In order to use the full Fleetboard service portfolio, both desktop/client solutions and various apps for Android and iOS are available.