Customer Services & Parts


With Mercedes-Benz GenuineParts you benefit from more than one hundred years' experience in vehicle and parts manufacture. Thanks to their exceptional quality, approved safety and outstanding reliability, these parts are a compelling proposition. What is more, the extreme durability and price/performance ratio of our GenuineParts is particularly cost-effective. Precisely defined manufacturer's specifications plus comprehensive checks and tests guarantee that each and every Mercedes-Benz GenuinePart meets our highest quality standards and is always state of the art. Mercedes-Benz GenuineParts can be recognised by their unique hologram packaging. 

With so much uncertainty about the road ahead you can look forward to 24 months of worry-free driving. That’s because we’re the first to offer our customers a standard 24-month, unlimited mileage warranty on all Mercedes-Benz Truck GenuineParts fitted in our workshop.

All prices depicted herein are VAT inclusive and may be subject to change. Workshop prices are only applicable if purchased parts are fitted in the workshop of an authorised Mercedes- Benz Commercial Vehicles (“MBCV”) Dealer. Parts bought over the counter have a 12 month warranty, while parts bought and fitted in the workshop of an authorised MBCV Dealer have a 24 month warranty including unlimited mileage. This is subject to the vehicle being serviced at an authorized MBCV Dealer during this period. Please note: Changes may have been made to the products since this campaign went to live on (01/2018). The manufacturer reserves the right to make changes to the design, form, colour and specification during the delivery period, provided these changes, while taking into account the interests of the vendor, can be deemed reasonable with respect to the purchaser. Where the vendor or the manufacturer uses symbols or numbers to describe an order or subject of an order, no rights may be derived solely from these. The illustrations may show accessories and items of optional equipment which are not part of the standard specification. Colours may differ slightly from those shown in the brochure, owing to the limitations of the printing process. This campaign has been compiled by Mercedes- Benz South Africa and is distributed nationally. It provides a general indication of the range of models, features, optional extras and/or colours available. For current and more specific information in relation to the range of models, features , optional extras , and colours available, as well as pricing, you should contact your nearest authorised Mercedes – Benz dealer. Only available at authorised Mercedes – Benz Commercial Vehicles dealers. All information contained in this website replaces all previously distributed marketing material, including prices and parts codes. This campaign is valid until 31 December 2018.

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