If you have a Regulated Agility (Personal Contract Plan) or Hire Purchase agreement with Mercedes-Benz Finance, you have a legal right (under the Consumer Credit Act) to voluntarily terminate your agreement. You must hand back the vehicle having paid at least 50% of the total amount due on your agreement (including the deposit, amount borrowed, interest and all fees) and in addition any arrears, excess mileage and damage charges.
Click here to view our Vehicle Return Standards
If you are not over the 50% mark you will be required to make a shortfall payment, which we can calculate for you. You are not permitted to use the vehicle once you have written to us indicating that you wish to voluntarily terminate your agreement. You must ensure the vehicle is insured until it is collected. On collection of your vehicle, you must also hand back your keys (including spare keys), full service history and V5 registration document; if not this could result in additional charges. Once your agreement ends your credit file will be updated to show a voluntary termination. This information will remain on your credit file for up to 6 years, which can be viewed by other lenders also.
If you would like to discuss this in more detail, please contact Customer Services on 0370 8470700.