Maximised use

Maximised use

A good structure - fast help.

Through the intelligent networking of vehicle, Mercedes-Benz Service and your transport company, Mercedes-Benz Uptime can help to reduce unplanned downtimes significantly. Should the worst come to the worst, Mercedes-Benz Service24h and our close network of workshops will ensure that your vehicle can continue its journey as soon as possible.

For short downtime and permanent operational effectiveness: for example, with our extensive European network of workshops with extended opening hours; Mercedes-Benz Complete and Service24h for fast assistance in an emergency.

Throughout Europe some 1800 Mercedes-Benz service outlets are at your disposal for workshop services, some even open 24 hours. Furthermore, our trained staff and an extremely efficient parts logistics system enable particularly short repair times and ensure that your Actros is back on the road as quickly as possible.

Advantages at a glance.

  • Mercedes-Benz Uptime91, 225, 226, 241: real-time tailored service for customers that facilitates planning of workshop visits and vehicle availability
  • Service24h: fast emergency assistance37 is available around the clock via the free16 service hotline on 00800 5 777 7777
  • Extensive workshop network with around 1800 service outlets throughout Europe
  • Long workshop opening hours, in some cases for 24 hours

This groundbreaking service innovation maximises your vehicle's availability and optimises predictability, helping to enhance efficiency still further. Thanks to continual monitoring of vehicle data in real time, maintenance and repair requirements can be detected at an early stage. The Mercedes-Benz service team notifies you in a timely manner, provides you with concrete recommendations for action and supports you with an optimum repair solution. This can help avoid downtimes and idle times such as caused by breakdowns as well as additional unplanned repairs, and also help to further optimise planned workshop visits. In short: Mercedes-Benz Uptime225, 226, 237 ensures that you are able to carry out your haulage operations more safely and efficiently than ever before.

Mercedes-Benz never stops working on solutions which increase the efficiency and thus also the availability of your truck.

Mercedes-Benz Service24h ensures direct assistance in the event of a breakdown – 365 days a year and 24 hours a day. A call to the free16 hotline on 00800 5 777 7777 is all it takes. If the driver also presses the “Service Call Button”, the vehicle data and the coordinates of the breakdown location are transmitted to Mercedes-Benz Service24h240. In the event of a breakdown, excellently equipped service technicians arrive at the scene with a workshop on wheels to get the vehicle up and running again as quickly as possible.

Fleetboard offers individualised telematics solutions for freight forwarders and logistics companies. The intelligent networking of the driver, fleet and job order provides you with valuable information. This helps you to reduce your costs while simultaneously increasing productivity and offering enhanced reliability.