Mercedes‑Benz Trucks Uptime
Keep your truck on the road – and your business moving forward.
Mercedes-Benz Trucks Uptime continuously monitors your vehicle's condition in real-time. It automatically connects critical system data with your business and authorised service partner, alerting you to potential issues days before they become costly problems. From early fault detection to smarter maintenance scheduling, Uptime helps you reduce unplanned downtime, prevent breakdowns and plan workshop visits more efficiently – saving both time and money while maximising your fleet's productivity.
Get started easily.
For new customers: Book Mercedes‑Benz Trucks Uptime online now via the new My TruckPoint Store for digital services.
Get the benefits of the digital Mercedes‑Benz Trucks Uptime service with just a few clicks: more visibility, fewer surprises.²
Simply integrated.
Uptime is part of the Fleetboard Portal.
As a new customer, you can easily book Mercedes-Benz Trucks Uptime, the proactive diagnostic and repair tool, via your account in the new My TruckPoint Store - now also independently of your service contract. After that, the digital Uptime service is automatically available in the Fleetboard Portal, the central connectivity solution for all your telematics services. Here you have a complete overview of all vehicles booked in your fleet.
Preventing breakdowns
Act fast – before a small issue becomes a big problem.
When your vehicle shows signs of a potential fault, Uptime responds instantly. Within just 240 seconds, recommendations are sent directly to the Mercedes‑Benz Trucks dealer system. If a critical issue is detected, our dedicated Truck Customer Centre will proactively contact you and, if needed, arrange repairs with your nearest authorised service partner. Less stress, less downtime – more time on the road.
Efficient workshop visits
Plan ahead. Stay ahead.
Uptime helps you stay in control by continuously monitoring your truck’s systems and identifying upcoming maintenance or repair needs. That information is shared directly with your preferred Mercedes-Benz Trucks authorised service partner, so they can proactively coordinate the work.
By bundling jobs and scheduling visits more efficiently, your service advisor helps minimise disruption – saving you time, stress and money.
Longer maintenance intervals
Cover an extra 30,000 kilometres.
For your Actros with Mercedes-Benz Trucks Uptime, we have another advantage for you: With the free maintenance interval extension, the maximum distance to the next engine maintenance increases from 120,000 to 150,000 km!1
This is made possible for your truck by the continuous monitoring and analysis of all relevant vehicle components. Because trust in our technology moves you forward.
Independent repairs
Do-it-yourself, save costs.
For repairs that you can carry out independently, Mercedes‑Benz Trucks Uptime supports you by providing concrete action recommendations for upcoming maintenance measures. This saves you unnecessary repair costs.
e‑specific functionalities
Full transparency for your eTruck.
It goes without saying that Mercedes‑Benz Trucks Uptime also diagnoses the e‑specific rules and status data of your eTruck. Whether it’s the charge level, the state of health of the batteries, the remaining range or the number of full charging cycles – the relevant data is recorded and available to you at any time.
Dealer search.
Mercedes‑Benz Trucks Uptime can be booked as an individual service or in combination with all other available service contracts. Your Mercedes‑Benz Trucks dealer will be happy to advise you.
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Images and texts may include accessories and special equipment that do not form part of the standard delivery package. Images shown must be considered examples only and do not necessarily reflect the actual state of the original vehicles. The appearance of the original vehicles may differ from these images. Subject to changes without notice. Images and texts may also include models, support services, services and products that are not available in certain countries.
As an internationally operating company, equal opportunities, diversity, openness and respect are among the core beliefs of Daimler Truck AG. We show this in the way we think, act and communicate. All selected terms include all genders and identities as a matter of course.
1 Valid for certain variants of the Actros and installed engine models OM 470, OM 471 and OM 473 with active service "Mercedes‑Benz Trucks Uptime". The actual operating time achieved at the maintenance due date may be below the maximum value due to customer-specific usage. For more information, please contact your Mercedes‑Benz Trucks partner.
2 Booking at launch in the My TruckPoint Store is available for new customers who do not yet use active Fleetboard services in the following markets: Belgium, Germany, France, the United Kingdom, Italy, the Netherlands, Austria, Poland, Portugal, Romania, Switzerland, Slovakia, Spain, Czech Republic. Additional markets will follow. Existing customers with active Fleetboard services will also be able to book via the My TruckPoint Store from autumn.