Mercedes‑Benz Trucks Uptime
Keep your truck on the road – and your business moving forward.
Mercedes-Benz Trucks Uptime continuously monitors your vehicle's condition in real-time. It automatically connects critical system data with your business and authorised service partner, alerting you to potential issues days before they become costly problems. From early fault detection to smarter maintenance scheduling, Uptime helps you reduce unplanned downtime, prevent breakdowns and plan workshop visits more efficiently – saving both time and money while maximising your fleet's productivity.
Preventing breakdowns
Act fast – before a small issue becomes a big problem.
When your vehicle shows signs of a potential fault, Uptime responds instantly. Within just 240 seconds, recommendations are sent directly to the Mercedes‑Benz Trucks dealer system. If a critical issue is detected, our dedicated Truck Customer Centre will proactively contact you and, if needed, arrange repairs with your nearest authorised service partner. Less stress, less downtime – more time on the road.
Efficient workshop visits
Plan ahead. Stay ahead.
Uptime helps you stay in control by continuously monitoring your truck’s systems and identifying upcoming maintenance or repair needs. That information is shared directly with your preferred Mercedes-Benz Trucks authorised service partner, so they can proactively coordinate the work.
By bundling jobs and scheduling visits more efficiently, your service advisor helps minimise disruption – saving you time, stress and money.
Independent repairs
Handle the simple fixes. Save on the costly ones.
Not every issue needs a workshop visit. For maintenance tasks that can be handled in-house, Uptime provides precise repair recommendations based on real-time diagnostics. This lets your team act early and efficiently - avoiding unnecessary repair bills and minimising downtime.
e‑specific functionalities
Full visibility for your eTruck.
Mercedes‑Benz Trucks Uptime gives you full access to the key performance data of your eTruck – anytime, anywhere. From battery health and charge level to remaining range and charging cycles, everything is clearly tracked and shared in real-time. So you can drive smarter, plan better, and stay confidently in control of your electric fleet.
Dealer search.
Mercedes‑Benz Trucks Uptime can be booked as an individual service or in combination with all other available service contracts. Your Mercedes‑Benz Trucks dealer will be happy to advise you.
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Images and texts may include accessories and special equipment that do not form part of the standard delivery package. Images shown must be considered examples only and do not necessarily reflect the actual state of the original vehicles. The appearance of the original vehicles may differ from these images. Subject to changes without notice. Images and texts may also include models, support services, services and products that are not available in certain countries.
As an internationally operating company, equal opportunities, diversity, openness and respect are among the core beliefs of Daimler Truck AG. We show this in the way we think, act and communicate. All selected terms include all genders and identities as a matter of course.