Contact

Your questions

Do you have questions, requests or suggestions? Please share them with us. Fields marked with * are mandatory.

We can also be reached on the service number or by email.

  • Truck
  • Advice & Sales
  • Financial Services
  • eMobility
  • Service & Parts
  • Fleetboard and Mercedes-Benz Trucks Uptime
  • Service contracts
  • ServiceCard
  • Parts and accessories
  • Repairs
  • Other enquiries
  • Careers
  • Suppliers
  • Press
  • Other

Which enquiry does this pertain to?

Contact details

Title
  • Afghanistan
  • Albania
  • Algeria
  • American Samoa
  • Andorra
  • Angola
  • Anguilla
  • Antarctica
  • Antigua and Barbuda
  • Argentina
  • Armenia
  • Aruba
  • Australia
  • Austria
  • Azerbaijan
  • Bahamas
  • Bahrain
  • Bangladesh
  • Barbados
  • Belarus
  • Belgium
  • Belize
  • Benin
  • Bermuda
  • Bhutan
  • Bolivia
  • Bonaire, Saint Eustatius, and Saba
  • Bosnia and Herzegovina
  • Botswana
  • Bouvet Island
  • Brazil
  • British Indian Ocean Territory
  • British Virgin Islands
  • Brunei
  • Bulgaria
  • Burkina Faso
  • Burundi
  • Cambodia
  • Cameroon
  • Canada
  • Cayman Islands
  • Central African Republic
  • Chad
  • Chile
  • China
  • Christmas Island
  • Cocos [Keeling] Islands
  • Colombia
  • Comoros
  • Cook Islands
  • Costa Rica
  • Croatia
  • Cuba
  • Curaçao
  • Cyprus
  • Czech Republic
  • Democratic Republic of the Congo
  • Denmark
  • Djibouti
  • Dominica
  • Dominican Republic
  • Ecuador
  • Egypt
  • El Salvador
  • Equatorial Guinea
  • Eritrea
  • Estonia
  • Eswatini
  • Ethiopia
  • Falkland Islands
  • Faroe Islands
  • Fiji
  • Finland
  • France
  • French Guiana
  • French Polynesia
  • French Southern Territories
  • Gabon
  • Georgia
  • Germany
  • Ghana
  • Gibraltar
  • Greece
  • Greenland
  • Grenada
  • Guadeloupe
  • Guam
  • Guatemala
  • Guernsey
  • Guinea
  • Guinea-Bissau
  • Guyana
  • Haiti
  • Hashemite Kingdom of Jordan
  • Heard Island and McDonald Islands
  • Honduras
  • Hong Kong, China
  • Hungary
  • Iceland
  • India
  • Indonesia
  • Iran
  • Iraq
  • Ireland
  • Isle of Man
  • Israel
  • Italy
  • Ivory Coast
  • Jamaica
  • Japan
  • Jersey
  • Kazakhstan
  • Kenya
  • Kiribati
  • Kosovo
  • Kuwait
  • Kyrgyzstan
  • Laos
  • Latvia
  • Lebanon
  • Lesotho
  • Liberia
  • Libya
  • Liechtenstein
  • Luxembourg
  • Macao
  • Madagascar
  • Malawi
  • Malaysia
  • Maldives
  • Mali
  • Malta
  • Marshall Islands
  • Martinique
  • Mauritania
  • Mauritius
  • Mayotte
  • Mexico
  • Micronesia
  • Monaco
  • Mongolia
  • Montenegro
  • Montserrat
  • Morocco
  • Mozambique
  • Myanmar
  • Namibia
  • Nauru
  • Nepal
  • Netherlands
  • New Caledonia
  • New Zealand
  • Nicaragua
  • Niger
  • Nigeria
  • Niue
  • Norfolk Island
  • North Korea
  • North Macedonia
  • Northern Mariana Islands
  • Norway
  • Oman
  • Pakistan
  • Palau
  • Palestine
  • Panama
  • Papua New Guinea
  • Paraguay
  • Peru
  • Philippines
  • Pitcairn Islands
  • Poland
  • Portugal
  • Puerto Rico
  • Qatar
  • Republic of Cabo Verde
  • Republic of Korea
  • Republic of Lithuania
  • Republic of Moldova
  • Republic of South Sudan
  • Republic of the Congo
  • Romania
  • Russia
  • Rwanda
  • Réunion
  • Saint Barthélemy
  • Saint Helena
  • Saint Lucia
  • Saint Martin
  • Saint Pierre and Miquelon
  • Samoa
  • San Marino
  • Saudi Arabia
  • Senegal
  • Serbia
  • Seychelles
  • Sierra Leone
  • Singapore
  • Sint Maarten
  • Slovakia
  • Slovenia
  • Solomon Islands
  • Somalia
  • South Africa
  • South Georgia and the South Sandwich Islands
  • Spain
  • Sri Lanka
  • St Kitts and Nevis
  • St Vincent and Grenadines
  • Sudan
  • Suriname
  • Svalbard and Jan Mayen
  • Sweden
  • Switzerland
  • Syria
  • São Tomé and Príncipe
  • Taiwan, China
  • Tajikistan
  • Tanzania
  • Thailand
  • The Gambia
  • Timor-Leste
  • Togo
  • Tokelau
  • Tonga
  • Trinidad and Tobago
  • Tunisia
  • Turkey
  • Turkmenistan
  • Turks and Caicos Islands
  • Tuvalu
  • U.S. Minor Outlying Islands
  • U.S. Virgin Islands
  • Uganda
  • Ukraine
  • United Arab Emirates
  • United Kingdom
  • United States of America
  • Uruguay
  • Uzbekistan
  • Vanuatu
  • Vatican City
  • Venezuela
  • Vietnam
  • Wallis and Futuna
  • Western Sahara
  • Yemen
  • Zambia
  • Zimbabwe
  • Åland Islands

Vehicle data

The entry must contain exactly 17 characters.

Add attachment

    Up to 5 files, at max. 15 MB in total.

    Fleetboard contact

    Click here to open the Fleetboard contact form. This means you will leave the current Mercedes-Benz Trucks page.

    Maintenance that keeps you trucking – for longer

    Mercedes‑Benz Trucks ServiceContracts

    Maintenance that keeps you trucking – for longer

    Mercedes‑Benz Trucks Service Contracts deliver what your business needs: structured maintenance planning, hassle-free compliance, and trucks that stay on the road earning money. Plan your maintenance budget with greater predictability while your vehicles get expert care from factory-trained technicians using Genuine Mercedes‑Benz Parts. Keep your trucks—and your profits—moving with a service plan designed for reliability and performance.

    Mercedes‑Benz Trucks Complete

    COMPLETE COVERAGE. COMPLETE CONFIDENCE.

    Our most comprehensive Service Contract is designed to maximise uptime, make repair and maintenance manageable, and minimise admin. Mercedes-Benz Trucks Complete covers all scheduled servicing, repairs, wear and tear, diagnostics and compliance checks – all carried out using Genuine Parts by certified technicians. One monthly payment keeps your vehicle performing at its best. The final settlement is based on actual mileage, giving you clarity and control throughout your contract term.

    Included services

    Included services

    Terms of up to 8 years or a mileage of up to 1,000,000 km from initial registration, whichever comes first.

    Validity depends on the respective vehicle; longer durations may be available upon request.

    • Drivetrain protection
    • Overall vehicle protection
    • Maintenance
    • Wear including major assembly replacement
    • Mercedes‑Benz Trucks Uptime
    Mercedes‑Benz Trucks Certified SelectPlus Cover for Certified Trucks

    More service. Less downtime. Smarter cost control

    Certified SelectPlus is the tailored Service Contract designed to support your Certified Used Truck. It helps keep your truck road-ready and reliable.

    With coverage for essential components, maintenance, roadside assistance and inspections (including MOT), Certified SelectPlus helps to keep Certified trucks in peak condition. That means peace of mind and better business continuity from day one.

    Certified SelectPlus includes:

    • Coverage for powertrain and a wide range of additional components
    • Regular maintenance, including parts, labour and lubricants
    • Key checks and inspections, including MOT
    • Roadside assistance, including towing
    Included services
    Mercedes‑Benz Trucks ExtendPlus

    Extendplus: extra protection for your powertrain – and your peace of mind

    Mercedes‑Benz Trucks ExtendPlus is designed to reduce unplanned downtime and keep your truck moving. It adds extended protection for key vehicle components, including the drivetrain – helping you manage costs and keep performance high.

    You’ll benefit from reduced repair risk, lower admin, and greater confidence in the road ahead. ExtendPlus can also be combined with Mercedes‑Benz Trucks Uptime and other optional add-ons for even greater coverage.

    Extend and ExtendPlus
    • Mercedes‑Benz Trucks Uptime
    • Replacement vehicle
    • Tyre maintenance - Did you know you can include tyre coverage, too? 
    Mercedes‑Benz Trucks BestBasic

    Maintenance made simple. Value that lasts

    The Mercedes-Benz Trucks BestBasic Service Contract covers all scheduled maintenance work required for your vehicle in line with Mercedes-Benz Trucks specifications, ensuring long-lasting performance, reliability, and compliance.

    With no mileage or duration limits, BestBasic provides flexibility and peace of mind. You simply pay a fixed monthly instalment for the duration of your contract, helping you manage your costs with ease while keeping your truck in optimal condition.

    Service Contracts For Specialist and Custom-Built Vehicles

    Certain vehicles, including the Unimog range, may require tailored coverage. Your Mercedes‑Benz Trucks partner can advise on the best service package to suit these specialist needs.

    A man in workshop clothing kneels next to the tyre of a Unimog and looks into the wheel arch. He has dirty hands. A man in a bright orange jacket stands behind him, leans on the truck and observes.

    Optional Extras to Enhance Your Cover

    Tailor your Service Contract even further with optional extras designed to support uptime, safety, and regulatory compliance:

    • Tyre Maintenance – Stay road-ready with regular checks, rotation, and replacement to maximise tyre life and reduce unplanned downtime. (Available for Certified SelectPlus & Complete Service Contracts)
    • Equipment Servicing – Ensure your auxiliary kit (e.g. tail lifts, cranes, fridge units) is safe, compliant, and fully operational with scheduled inspections and servicing. (Available for Complete Service Contracts)

    These add-ons help protect your total vehicle investment and keep your truck moving.

    Want to know more?

    Contact your local dealer to discuss how Service Contracts can work for your fleet, or download our full Service Contracts brochure and product guide here.

    Stay Connected to Your Fleet with MyTruckPoint

    Your time is valuable. MyTruckPoint puts your entire fleet at your fingertips – whether you're in the office or on the road.

    • Manage and track all your Service Contracts in one place – adjust coverage as your needs change
    • Get service alerts and activate digital features with ease
    • Customise your fleet by creating vehicle groups for easy vehicle management

    Save time. Cut paperwork. Stay moving.

    Dealer search.
    Dealer search

    With the right service on hand: your service partner

    Tailored to your needs: A wide selection of other service packages is available to you in addition to Mercedes‑Benz Trucks Complete. Your Mercedes‑Benz Trucks service partner will find the right solution for your requirements. Get advice now.

    You may also be interested in:

    Charged to change.

    Charged to change

    More than just a truck.

    More than just a truck

    Efficiency and transparency for your business.

    Efficient and transparent

    Images and texts may include accessories and special equipment that do not form part of the standard delivery package. Images shown must be considered examples only and do not necessarily reflect the actual state of the original vehicles. The appearance of the original vehicles may differ from these images. Subject to changes without notice. Images and texts may also include models, support services, services and products that are not available in certain countries.

    As an internationally operating company, equal opportunities, diversity, openness and respect are among the core beliefs of Daimler Truck AG. We show this in the way we think, act and communicate. All selected terms include all genders and identities as a matter of course.

    1 The exact terms and conditions can be found in the current General Terms and Conditions upon conclusion of the contract.

    2 Whichever comes first. Validity depends on the respective vehicle, longer durations available upon request.