Mercedes-Benz Trucks
Our network
Service Excellence
Dedicated to keeping you moving.
Customer Charter – We put your needs first with fast, proactive support, compliance-focused services, and transparent communication. In 2024, 94% of Service24h callouts were fixed at the roadside.
MPRS Certified Network – As the first OEM to pilot the Maintenance Provision Rating Scheme, 20 of our UK network locations are now rated Gold or Platinum, setting a new benchmark for workshop standards, compliance, and efficiency.
National Coverage – Our fully audited dealer network spans the UK, providing consistent quality and quick access wherever you operate. View our interactive map to find your nearest certified service partner.
Quality Assurance – Regular KPI monitoring, service audits, and technical diagnostics ensure that every visit meets our high operational standards.
Parts Excellence
The right part. The right place. At the right time.
Customer Charter – We put your needs first with fast, proactive support, compliance-focused services, and transparent communication. In 2024, 94% of Service24h callouts were fixed at the roadside.
MPRS Certified Network – As the first OEM to pilot the Maintenance Provision Rating Scheme, 20 of our UK network locations are now rated Gold or Platinum, setting a new benchmark for workshop standards, compliance, and efficiency.
National Coverage – Our fully audited dealer network spans the UK, providing consistent quality and quick access wherever you operate. View our interactive map to find your nearest certified service partner.
Quality Assurance – Regular KPI monitoring, service audits, and technical diagnostics ensure that every visit meets our high operational standards.
Technical Excellence
Raising the bar for skills, service, and the future of trucking.
Apprenticeships & Career Development – We invest in the next generation of technicians through robust apprenticeship programmes and continuous training.
Diagnostic Mastery – Our dealer network technicians have access to advanced diagnostic tools and are trained to manufacturer standards to ensure first-time fix rates.
The Technical Excellence Guild – An elite community celebrating top-performing technicians. Guild members are role models and mentors, representing the future of technical skill and innovation in commercial vehicle maintenance.
Recognition & Growth – From professional certificates to peer networking and involvement in future-focused initiatives, our people are empowered to grow and lead.
Dealer search.
Interested in opportunities to keep the world moving with Mercedes‑Benz Trucks? Contact your local dealer to find out more.
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Charged to change
Keep your truck running
We won't let you down
Images and texts may include accessories and special equipment that do not form part of the standard delivery package. Images shown must be considered examples only and do not necessarily reflect the actual state of the original vehicles. The appearance of the original vehicles may differ from these images. Subject to changes without notice. Images and texts may also include models, support services, services and products that are not available in certain countries.
As an internationally operating company, equal opportunities, diversity, openness and respect are among the core beliefs of Daimler Truck AG. We show this in the way we think, act and communicate. All selected terms include all genders and identities as a matter of course.