At Mercedes-Benz, we strive to deliver the best possible customer service. Within this section you'll find contact details to help with your enquiry.
For general Mercedes-Benz enquiries please call: 0800 090 090
For more specific enquiries please select from the below options or use our Dealer Locator to find your nearest Mercedes-Benz Dealer.
Truck World
Contact Us
At Mercedes-Benz, we strive to deliver the best possible customer service. Within this section you'll find contact details to help with your enquiry.
Contact Us
General Enquiries
Customer Enquiries
Mercedes-Benztruckenquiries@daimler.com
Mercedes-Benz Trucks UK Limited
Delaware Drive
Tongwell
Milton Keynes
Buckinghamshire
MK15 8BA
Tel: 0800 090 090
Tel: 0333 220 6608 (Please call this number if your mobile phone provider charges for freephone numbers)
Approved Used Commercials
Mercedes-Benz Trucks UK Limited
Wentworth Way
Tankersley
Barnsley
South Yorkshire
S75 3DH (J36 M1)
email: usedtrucks.sales@daimler.com
Tel: 0370 601 2020
Fax: 0370 600 2121
Careers
Visit our careers website to search for opportunities across the various main business areas. Additionally, explore the graduate, apprenticeship and industrial placements on offer.
Apprenticeships
Mercedes-Benz are 'Searching for the Stars of Tomorrow' to join their Apprenticeship Programme to train as a Parts Operations Specialist, Light Vehicle Technician or a Heavy Vehicle Technician. It's simple, just register your CV now and a member of our recruitment team will be in touch once our recruitment is open.
Roadside Assistance
Service24h
Tel: 00800 5777 7777
Tel: +44 (0) 207 660 9992 (abroad)
Service24h is designed to give you complete peace of mind on the road, 24/7, 365 days a year.
Breakdown support for customers with impaired hearing is provided via the following email address:
email: hls.gbr@cac.mercedes-benz.com
For quicker assistance, please provide us with the following data:
Vehicle details (VIN and License Plate), Owner/company details, symptom description and location of the breakdown. The S24H colleagues will contact you if further details are required.
Product
Product Sales
Our UK Sales Engineering team is available to assist with product queries across the entire range of Mercedes-Benz and FUSO products.
For general enquiries please email:
email: mbtrucks.products@daimler.com
Product Manager - Actros, Arocs, Antos - Rigids
For all bodybuilding requests relating to Actros, Arcos or Antos rigid models please get in contact with: Ian Knight
Product Manager - Actos, Arocs, Antos - Tractors (incl. SLT), Unimog
For all bodybuilding requests relating to Actros, Arocs or Antos tractor models please get in contact with: Kevin Storey
Product Manager - Atego and Econic
For all bodybuilding requests relating to Atego or Econic models please get in contact with: Rupert Barnard
Product Manager - FUSO
For all bodybuilding requests relating to the FUSO Canter range please get in contact with: Lloyd Bonson
Driver Training
DriverTraining
Mercedes-Benz DriverTraining
Mercedes-Benz Trucks UK Limited
Wentworth Way
Tankersley
Barnsley
South Yorkshire
S75 3DH
email: driver.training@daimler.com
Tel: 01226 350000
Offsite training
email: driver.training@daimler.com
Tel: 01226 355543
For larger fleets, we can deliver our courses at your premises or train your trainers to deliver our courses. We’ll even take care of all the necessary administration, record keeping and DVLA driver uploads too.
Finance
Finance Agreement Queries
email: customerservices-mbfs@daimler.com
Tel: 0370 847 0700
Monday to Friday 8.00am - 5.00pm
Saturday 9.00am-5.00pm
Make a Payment - If you are in arrears and would like to make a payment
Tel: 0370 241 6225
Monday to Friday 8.30am - 5.00pm
Servicing enquiries - If you have any questions regarding your servicing
Tel: 0370 242 6200
Monday to Friday 8.30am - 5.00pm
End of Agreement – For any general enquiries or questions relating to Vehicle Return Standards, damage changes and excess mile charges
Tel: 0370 121 0535
Monday to Friday 8.00am - 5.00pm
Saturday 9.00am - 5.00pm
Fleetboard
Fleetboard
email: fleetboarduk@daimler.com
Delaware Drive
Tongwell
Milton Keynes
MK15 8BA
Tel: 0345 127 0900
Monday to Friday 9.00am - 5.00pm
Unimog
Unimog
Mercedes-Benz Trucks UK Limited
Unimog Sales
Tongwell
Milton Keynes
Bucks
MK15 Keynes
Tel: 0333 4141 906
FUSO Canter
Customer Enquiries
Mercedes-Benz Trucks UK Limited
FUSO enquiries
Tongwell
Milton Keynes
Bucks
MK15 8BA
email: FUSOcanterenquiries@daimler.com
Tel: 0800 055 6050 (For customer enquiries)
Tel: 0333 222 0525 (Please call this number if your mobile phone provider charges for freephone numbers)
