If your truck should unexpectedly fail, that can quickly become both stressful and a nuisance. And it's precisely in such extreme situations where you can rely on help with such problems at any time of the day: Mercedes-Benz Service24h is available 365 days a year to get you back moving.
Services for your Truck
Reliable assistance
on-the-road.
A breakdown or an accident? Mercedes-Benz Service gives you professional assistance. Mercedes-Benz Service24h round the clock.
Service any time, for any problem.
Breakdown.
We won't abandon you.
The Mercedes-Benz Service24h hotline is available on +44 207-660-99921020 in your own language right around the clock. In the event of damage, 900 workshops are available all over Europe for you 24 hours a day. Optimally equipped technicians will be dispatched to you in their mobile workshops, and 4 out of 5 breakdowns can often even be remedied directly on the roadside.
Mercedes-Benz Service24h Hotline:
+44 207-660-99921020
Accident.
We're there for you.
Following an accident, if required, your vehicle will be towed to the nearest available Mercedes-Benz workshop. With a Mercedes-Benz insurance policy, you will be issued a replacement vehicle to keep you mobile. And things are made even easier thanks to Europe-wide cashless payments with the Mercedes ServiceCard.
Mercedes-Benz Service24h Hotline:
+49 69 95 30 73 891020
Towing and recovering.
Knowledge that can save lives.
Building safe vehicles is the overarching aim of our safety philosophy. It also encompasses measures that help to mitigate the consequences of an accident. Among them are some familiar protection systems as well as a number of innovative technologies, too.
Providing key information to emergency services also forms an important part of our work. Because detailed knowledge of our vehicles and their safety systems helps the emergency services to reach injured persons more quickly. And thus to save lives.
Mercedes ServiceCard.
Back on the road – simply and cleverly.
If a breakdown should ever cause your vehicle to become immobile, all workshop services can be simply, quickly and easily handled. As the owner of a free Mercedes ServiceCard you can enjoy particular benefits:
- Faster breakdown assistance thanks to the immediate issue of a payment guarantee.
- No service charges for using the Mercedes-Benz Service24h.
- Payment by invoice at authorised service partners throughout Europe.
Find out more about the services included with our full-service card. Benefit from being able to pay at more than 67,000 locations throughout Europe from our partner UTA and pay your fuel and toll bills cashlessly.
Experience the Operating Instructions in digital form.
Everything you need to know about your Mercedes-Benz truck. In a nutshell.
Nobody can know everything. But anyone can look it up: you can access everything you need to know about the mechanics and operation of our trucks online. Simple, clear, informative.
The online operating manuals available are for vehicles complying with German regulations only – please contact your authorised Mercedes-Benz Trucks dealership if you would like to receive printed operating instructions for other vehicle models and vehicle model years.
At this point we comply with information requirements in accordance with § 312 c Section 1 BGB (German Civil Code), Art. 246 §§ 1 and 2 EGBGB (Introductory Law to the Civil Code).
The information on telephony and multimedia is illustrated in digital form due to the complexity of each individual vehicle. Thus you can call up information specific to the vehicle and equipment.
The Actros L / The Actros.
Discover the details in the Actros!
Its reliability and efficiency are just as impressive as its ride and living comfort. The exemplary safety of the Actros corresponds to the familiar standards typical of Mercedes-Benz. The design does not just make the Actros look good – it proves its ability in daily operations. With numerous impressive performance characteristics the Actros and in turn Mercedes-Benz are setting new standards in international long-distance haulage.
The Arocs.
For any construction application. And on the way:
rediscover the Arocs with our digital operating manual. Clear and straightforward, it shows you what your vehicle can do and helps you to use the Arocs even more efficiently.
Custom Tailored Trucks (CTT).
Learn how to operate the CTT equipment in detail.
The Mercedes-Benz Truck CTT operating manual provides you with digital access to a wide range of information.
All the most important and interesting aspects of your truck, clearly presented.
Special Trucks Operating Instructions.
The new Econic.
The innovative low-entry vehicle.
The Econic is the Mercedes-Benz special vehicle for municipal, collection and distribution operations. It provides just as much support to the waste-disposal sector as to the fire service, airport ground services and city logistics. The Alu-Space-Cage cab of the Econic in a lightweight design is available in two variants: as both a high and a low cab.
The Unimog implement carrier.
Move the limits.
Familiarise yourself with the technology and operation of our vehicles. Simple, clear, informative. The available online Operating Instructions refer only to vehicles complying with German regulations.
The highly off-road capable Unimog.
Setting milestones.
Familiarise yourself with the technology and operation of our vehicles. Simple, clear, informative. The available online Operating Instructions refer only to vehicles complying with German regulations.
The Zetros.
For difficult off-road operations.
The Zetros truck's speciality is special transportation jobs in difficult off-road terrain. Particularly, the fire service, aid organisations, the construction industry or power supply sector appreciate the Zetros as a reliable and robust vehicle.
The generously fashioned cab of the Zetros offers an optimal arrangement of controls and indicators. Outstanding visibility and a great overview round off the ergonomic overall concept.
Further topics
Optimum Value Retention
Professional Workshop Services
