If your truck should unexpectedly fail, that can quickly become both stressful and a nuisance. And it's precisely in such extreme situations where you can rely on help with such problems at any time of the day: Mercedes-Benz Service24h is available 365 days a year to get you back moving. Plus, anyone who also uses the Mercedes ServiceCard can enjoy cashless payments throughout Europe.

Services for your Truck
Reliable assistance
on-the-road.
A breakdown or an accident? Mercedes-Benz Service gives you professional assistance. Mercedes-Benz Service24h round the clock.
Service any time, for any problem.
Breakdown.
We won't abandon you.
The Mercedes-Benz Service24h hotline is available on 0800 57777 777 in your own language right around the clock. In the event of damage, 900 workshops are available all over Europe for you 24 hours a day. Optimally equipped technicians will be dispatched to you in their mobile workshops, and 4 out of 5 breakdowns can often even be remedied directly on the roadside. Plus, anyone who also uses the Mercedes ServiceCard can enjoy cashless payments throughout Europe.
Mercedes-Benz Service24h Hotline:
0800 57777 777
Accident.
We're there for you.
Following an accident, if required, your vehicle will be towed to the nearest available Mercedes-Benz workshop. With a Mercedes-Benz insurance policy, you will be issued a replacement vehicle to keep you mobile. And things are made even easier thanks to Europe-wide cashless payments with the Mercedes ServiceCard.
Mercedes-Benz Service24h Hotline:
0800 57777 777
Mercedes ServiceCard.
Full support.
If a breakdown should ever cause your vehicle to become immobile, all workshop services can be simply, quickly and easily handled using the Mercedes ServiceCard. Benefit from the large network of Mercedes-Benz workshops and being able to pay at more than 55,000 locations from our partner UTA.
With the Mercedes ServiceCard Full-Service, you can also pay cashlessly for toll charges and refuelling stops across Europe, where you will also enjoy a range of various other services.
Experience the Operating Instructions in digital form.
Everything you always wanted to know about your Mercedes-Benz Truck.
Here you can learn all about the technology and operation of our vehicles. Nothing complicated and excessive, but simple, clear and informative.
The available online Operating Instructions refer only to vehicles complying with German regulations – please contact your authorised Mercedes-Benz dealership if you would like to receive printed Operating Instructions for other vehicle models and vehicle model years.
At this point we comply with information requirements in accordance with § 312 c Section 1 BGB (German Civil Code), Art. 246 §§ 1 and 2 EGBGB (Introductory Law to the Civil Code).
The information on telephony and multimedia is illustrated in digital form due to the complexity of each individual vehicle. Thus you can call up information specific to the vehicle and equipment.
The Actros.
Discover the details in the Actros!
Its reliability and efficiency are just as impressive as its ride and living comfort. The exemplary safety of the Actros corresponds to the familiar standards typical of Mercedes-Benz. The design does not just make the Actros look good – it proves its ability in daily operations. With numerous impressive performance characteristics the Actros and in turn Mercedes-Benz are setting new standards in international long-distance haulage.
The Axor.
A lightweight. Performing like a heavyweight.
Special characteristics of the Axor are its high payload and low fuel consumption. Furthermore its exemplary reliability, safety and comfort for the driver speak in favour of our outstanding Mercedes-Benz!
It boasts an impressive performance in medium-radius haulage – both on the road and on the balance sheet. It is perfect for weight-sensitive sectors.
Special Trucks Operating Instructions.
The new Econic.
The innovative low-entry vehicle.
The Econic is the Mercedes-Benz special vehicle for municipal, collection and distribution operations. It provides just as much support to the waste-disposal sector as to the fire service, airport ground services and city logistics. The Alu-Space-Cage cab of the Econic in a lightweight design is available in two variants: as both a high and a low cab.
The Econic.
The future starts here.
You need to change your work clothes in the vehicle? Then the high cab is best suited to you. Thanks to the low-floor design which means a low entry point, a level cab floor and a low frame, effective, labour-saving work processes begin the moment you enter the Econic.
The Unimog implement carrier.
Move the limits.
Familiarise yourself with the technology and operation of our vehicles. Simple, clear, informative. The available online Operating Instructions refer only to vehicles complying with German regulations.
The highly off-road capable Unimog.
Setting milestones.
Familiarise yourself with the technology and operation of our vehicles. Simple, clear, informative. The available online Operating Instructions refer only to vehicles complying with German regulations.
The Zetros.
For difficult off-road operations.
The Zetros truck's speciality is special transportation jobs in difficult off-road terrain. Particularly, the fire service, aid organisations, the construction industry or power supply sector appreciate the Zetros as a reliable and robust vehicle.
The generously fashioned cab of the Zetros offers an optimal arrangement of controls and indicators. Outstanding visibility and a great overview round off the ergonomic overall concept.